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FAQ - frequently asked questions

Find solutions to common problems in our FAQ.

Where is the log file?

You cannot find the log file of your pulse installation. Follow these simple steps to resolve the issue.

The start-up stops unexpectedly

The logging during start-up stops unexpectedly or ends with a com.mchange.v2.resourcepool.BasicResourcePool$AcquireTask@17be3bb2 -- Acquisition Attempt Failed!!! warning.

NoClassDefFoundError when trying to logon via login.jsp

You get a java.lang.NoClassDefFoundError: javax/xml/bind/JAXBException when you try to log in using "login.jsp" while running pulse on Java 5.