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Where is the log file?

Issue:

You cannot find the log file of your pulse installation.

Resolution:

  1. Check the logfile path in WEB-INF/conf/log4j-config.xml
    Look for the XML snippet below at the top of the file:
    <appender name="LOG" class="org.apache.log4j.DailyRollingFileAppender">
    <param name="File" value="../webapps/pulse/WEB-INF/log/pulse.log"/>
    <!-- For more information on how to use the date pattern see the javadoc of 
         DailyRollingFileAppender. -->
    <param name="DatePattern" value="'.'yyyy-MM-dd"/>
    <layout class="org.apache.log4j.PatternLayout">
        <param name="ConversionPattern" value="%d{yyyy-MM-dd HH:mm:ss} %-5p [%-15x] %c - %m%n"/>
    </layout>
</appender>
    Make sure that the path in <param name="File" value="../webapps/pulse/WEB-INF/log/pulse.log"/> points to the right direction and uses an absolute path.
  2. Check if the log directory configured in WEB-INF/conf/log4j-config.xml exists and is writable for your application server's system user.